- You know that moment in the first book when Harry looks into the magical mirror and he sees his family because it’s the thing he desires most? We did that last week and saw you opening your crate. We were SO excited to finally ship this to you!
- This week, a partial shipment of the final item for your crate arrived. This 2-piece ceramic item came with over half broken! We are absolutely heartbroken! The only explanation we can come up with is that mandrakes must have gotten into our shipment and their cries shattered some of the pieces.
- The good news is our vendor has already started working on replacements. Because half of the sets were unbroken, we will include those full sets in as many crates as we can. The rest of our customers will get 1 part of the product with their crate. The 2nd part will ship out separately when we receive the replacement in a few months. LitJoy, of course, will cover all the additional shipping costs in shipping the replacement piece out separately.
- We are so grateful for everyone who has been patiently waiting for these magical items. (Seriously, we feel so thankful for your kindness and understanding as this global shipping fiasco continues). Our warehouse will be carefully packaging crates as soon as possible. As promised, we'll continue to send these fun-filled newsletters until your crates are on their way!
MAGICAL CLASSES Shipping Update 9/14
- September 14, 2021