Pitcher Perfect LitJoy Edition

Preorders FAQ

• What is a Preorder?

  A preorder item is an item that is not available for shipping at the time of purchase. The item will ship at a later date.

• When will my product/order ship?

  • Shipping timeframes for preorder items vary for each item.

  • Check the product listing above for the estimated ship date.

  • Estimated ship dates are given by month or season

  • The estimated ship date is subject to change.

  • Seasonal ship dates refer to these windows :

  1. Ships Summer: July, August, September

  2. Ships Fall: October, November, December

  3. Ships Winter: January, February, March

  4. Ships Spring: April, May, June

  • You can find estimated shipping timeframes, as well as general shipping updates, for each preorder item: HERE.

• How will I know the status of my preorder?

  • Once you place an order for a preorder item, we will email you with regular status updates. If any delays occur that could affect the estimated ship date of your order, that information will be emailed to you. Please opt-in to our marketing email list to make sure you receive all order status updates.

  • In addition to email notifications, we maintain up-to-date shipping information for all preorders on our Shipping Updates page: HERE

  • If you ever have a question about the status of your preorder or need to request a change of address, please contact our friendly customer service team at help@litjoycrate.com