FAQs

General

LitJoyCrate is a 1-stop shop for book lovers! We offer several products:

Shop

Head to LitJoy's Shop for a wide selection of one-time products for readers! This shop is curated for readers of all ages.

Young Adult Subscription

• Young Adult Crate: this crate comes with 1 new-release YA book that is always SIGNED and a LitJoy-Exclusive Edition! Also included in this crate are 4-6 carefully curated and useful book-themed items. It also includes our collectible Photo Strips.

• Young Adult Book-Only: this product comes with 1 new-release YA book that is always SIGNED and a LitJoy-Exclusive Edition. It also includes our collectible Photo Strips.

• Young Adult Item-Only: this product comes with 4-6 useful book-themed items. It also includes our collectible Photo Strips.

Magical Subscription Crate

Every quarter LitJoy releases a magical-themed subscription crate.

• There are approximately 6-8 items in each crate.

• Each item is designed around that crate's theme.

• Items are focused on quality, usefulness, and excellent design!

• We proudly support independent artists in creating many of the items in our crates.

Our Magical products are appropriate for all ages 8 and up.

Classics

LitJoy proudly publishes our own line of classic books. You can shop our Romantic Collection and our Whimsy Collection for favorite classic titles.

We're delighted to stay in touch! Here are a few ways you can stay up to date:

Sign up for our emails! This is the best way to get all announcements.

Follow us on Instagram for announcements and extra fun!

Join our Lunacorn Membership Program for behind-the-scenes content!

Subscriptions

Young Adult Quarterly Subscriptions

Crate $34.99 + shipping

Book-Only $23.99 + shipping

Items-Only $23.99 + shipping

Young Adult Annual subscriptions

Crate $135.00 + shipping (all shipping paid at time of checkout or renewal)

Book-Only $91.00 + shipping

Items $91.00 + shipping

Magical Quarterly Subscriptions - $54.99 + shipping

Magical Annual Subscriptions - $219.96 + shipping (all shipping paid at time of checkout or renewal)

Only customers who are subscribed to a YA quarterly plan have an option to skip that quarter.

Please email help@litjoycrate.com for assistance on skipping any upcoming renewal.

Our Magical subscriptions do not have the skip option. If you wish to not receive the upcoming crate you need to cancel your subscription before renewals go through.

Young Adult Subscriptions

All readers age 14+ will enjoy our Young Adult Crate. In fact, most customers who purchase our Young Adult Crates are between 20 and 30.

 

Magical Subscriptions

We curate this crate to be appropriate for people as young as 8, but you're never too old for magic!

When you subscribe to LitJoy Crate you will be charged immediately for the subscription model you have chosen. Once your subscription cycle has ended, you will be automatically be re-billed for the same cycle model until you decide to switch to a different plan or cancel your subscription.

For example: a Magical quarterly subscription purchased on February 15th will renew again on April 1st.

Another example: a YA annual subscriptions purchased on February 15th will renew again on May 1st.

 

See Young Adult and Magical subscription renewal schedule:

 

YA subscription

February 1st

May 1st

August 1st

November 1st

 

Magical

January 1st

April 1st

July 1st

October 1st

 

*Renewals always take place on the first of the month.

For customers who purchase our main products (Subscription Crates and Classic Books), LitJoy offers a 7-day period during which customers of that main product can add extra items to their order for no additional shipping! These products are called Add-Ons.

Add-Ons are available each month from the 4th to the 10th. Add-On weeks are specific to the main product of that month. Only customers of that month's main product can access that month's Add-Ons.

For example, a customer who purchases a February Young Adult Crate will have access to the February Add-Ons from February 4th-10th.

LitJoy offers one-time crates to be purchased at the time that subscriptions close and only if that crate was not sold out as a subscription. These crates will become available in the LitJoy Shop as one-time purchases.

We hate goodbyes! But we do have some options for you to put a pause on your subscription.

Young Adult Subscriptions

You can skip a quarter. While logged in to your account, simply select "Edit" and then "Skip Shipment". We will skip your next shipment and you will not be charged. This is only applicable for quarterly subscriptions, not annual subscriptions. To cancel your Young Adult Subscription scroll to the bottom and click "Cancel Subscription"

Magical Subscriptions

We do not currently have the ability to offer the skipping option to customers of the Magical Subscription. To cancel your Magical Subscription log into your account and simply select "Edit" then scroll to the bottom and click "Cancel Subscription"

Lunacorn Memberships

You can skip a monthly renewal of your Lunacorn Membership. While logged in to your account, simply select "Edit" and then "Skip Shipment". We will skip your next shipment and you will not be charged. To cancel your Lunacorn Membership scroll to the bottom and click "Cancel Subscription."

Shipping

If your order has already been placed, but NOT shipped:

If your order has not shipped and we have not created a label for your order (no tracking email was sent to you yet), we can manually change your shipping address for you.

Please fill out the following form as soon as possible.

If you have moved to a different country or a different domestic shipping zone there could be an increase in shipping cost that will need to be paid to ship to the new address.

 

If your order has shipped:

Once your order has left our facility, or you received an email with a tracking number, we cannot change the address of the order.

In the event that your order is returned to us, we can forward it to your new address and a re-shipping fee will be applied.

 

If you have a subscription, and need to change your address for future orders:

Log in to your account at LitJoyCrate.com and click "Manage Subscriptions and Memberships". Next, click "Subscriptions", then "Edit" where you can then change the address of your subscriptions.

Note: Changing your address in other places on our site is not going to affect your active subscription.

Once your label has been printed, you will receive an Order Confirmation email with your tracking number. Make sure to check your spam folder for this email. 

We are currently using USPS shipping for U.S. customers and DHL Global Mail for international customers.

For more help, please email help@litjoycrate.com

Shipping rates are determined by carriers and are subject to change with carrier policies and price fluctuations.

 

International orders: Customs, duties, and import taxes are not collected by LitJoy. Your order maybe subject to additional fees upon delivery, determined by your country. International shipping reflect current international shipping rates. All non-crate items ship at current USPS and DHL International shipping rates.

 

Subscription orders ship for a flat rate with each renewal so that you can plan your expenses in advance. We will notify you of any change in your shipping rates in excess of $1.00 USD prior to your renewal so you can continue to plan accordingly.

Yes! If we aren’t shipping to your country please email us at help@litjoycrate.com and we will consider your request.

 

Currently, we can not ship to the following countries:

Israel

Mexico

Philippines

South Africa

 

The COVID-19 pandemic has limited our carriers' access to certain countries. This global situation remains unpredictable and out of our control. As we receive information, we will attempt to inform customers about their order(s) if an issue arises.