Shipping Updates
For questions or concerns, please review our shipping policy prior to reaching out to our friendly customer service at help@litjoycrate.com
Pride and Prejudice Shipping Update
Posted on August 12 2020
Attention! Due to weather damages our Pride and Prejudice books have been delayed. We will begin shipping them September 20th. We are so sorry for the inconvenience and greatly appreciate your support. LitJoy’s commitment to quality is paramount.
7.2 Magical Crate Update
Posted on August 03 2020
Shipping labels have been printed and we can no longer change the address to your Magical Crate. Please contact your post office to have packages forwarded. We will start fulfilling Magical Crate orders on Wednesday.
Paused Shop Orders: Won't Shipping Until August 10th
Posted on August 03 2020
As our warehouse team is quality checking and fulfilling our Magical Crate 7.2, all shop products will not be shipping until August 10th.
7.2 Magical Crate Shipping Update
Posted on July 28 2020
We have everything from this crate but ONE!! We have been waiting for over a week for customs to release one final item in this crate. We have just heard from the customs agent that they will be releasing it this week. We are estimating that it will arrive this...
July 2020 Shipping
Posted on July 21 2020
Kitting and fulfillment have started for the July subscriptions. July subscriptions will be shipped out in batches every day this week. Please allow tracking numbers a little longer to update since COVID-19 has delayed how fast shipping providers update the tracking numbers.
SUBSCRIPTION INCREASED SHIPPING
Posted on July 18 2020
COUNTRY CRATE BOOK ITEMS Argentina $42 $28 $28 Armenia $42 $28 $28 Australia NO INCREASE ---- ---- Austria $22.50 $15 $15 Bahrain NO INCREASE ---- ---- Belgium NO INCREASE ---- ---- Bermuda $39 $26 $26 Botswana $37.50 $25 $25 Brazil $27 $18 $18 Brunei $31.50 $21 $21 Bulgaria NO INCREASE...
7.2 Crate and Add-on Update
Posted on July 08 2020
We have received the Hogwarts is Home Lightboxes and have shipped out all international add-ons. We will be shipping domestic orders with lightboxes this week. We are still waiting on the Black Family Tapestry Mugs. They are in the U.S. and waiting to clear customs. Most of the items for...
June: Mythical God Shipping Update
Posted on June 30 2020
International packages shipped on June 25th and domestic orders shipped on June 29th and 30th. Please give tracking numbers 24 hours to update.
June: Mythical Gods Shipping Update
Posted on June 22 2020
Shipping around the globe is absolutely bizarre right now. For the past 5 months, products rarely arrive at our warehouse when their tracking number indicates they will. Every day it's a bit of a surprise when a product shows up! We just have to thank you for your patience during...
7.2 Magical Crate Progress.
Posted on June 19 2020
Our 7.2 Magical Crate is a pre-order crate and is currently on track to ship at the end of July. We are getting items from this crate delivered and we are so excited to for everyone to receive their crate! Please, if you have changed your address since placing your...
7.2 Magical International Shipping UPDATED
Posted on May 12 2020
SHIPPING UPDATE! Below is the Year 7.2 Magical Edition international shipping rates. Country Shipping rate in USD Argentina 48 Armenia 48 Australia 34 Austria 22 Bahrain 36 Belgium 25 Bermuda 46 Botswana 46 Brazil 26 Brunei 34 Bulgaria 24 Canada 25 Chile 49 China 26 Columbia 46 Costa Rica...
March subscriptions Currently Shipping
Posted on April 23 2020
All March book only's have shipped. All international and domestic orders have been fulfilled and will be picked up today (23rd). April Crate will be fulfilled between April 25-30th. Please email help@litjoycrate.com if your address is different from the time you placed your order.
March subscription Shipping
Posted on April 20 2020
We are waiting for 1 final item in this crate. We are expected to receive it on Wednesday the 22nd and then we will be shipping the first March subscriptions on Thursday the 23rd. Please email help@litjoycrate.com if you need a change of address for your March subscription.
COVID-19 suspended countries
Posted on April 08 2020
The following countries will temporarily be suspended from our international shipping list. If any orders are currently on hold to these countries we will be holding all packages and ship them when shipments resume to those countries. Costa Rica Ecuador Fiji Honduras India Kuwait Lebanon Maldives Moldova Mongolia Panama...
Temporarily suspended shipments to the following countries...
Posted on April 01 2020
Due to COVID-19 some countries are not allowing packages to be shipped to the following countries. Ecuador Honduras India Kuwait Maldives Mongolia Panama Peru China Hong Kong Saudi Arabia Sri Lanka If you currently have an order with LitJoy we will hold all packages until shipments can safely be...
Reminder March Crate Has Delayed Ship Date
Posted on March 31 2020
Due to the widespread coronavirus and the health concerns of some of our manufacturers, we will be shipping the March crate closer to mid/late April. The health and safety of our customers, employees, and manufacturers will always be our top priority which is why we respect the decision our manufacturers are...
April Crate Shipping dates
Posted on March 29 2020
We will be shipping the April crate between the 25th-30th.
Chain of Gold is Shipping
Posted on March 23 2020
We have started printing labels for Chain of Gold and have scheduled the first pick up for March 24th. If you live in Peru, Turkey, or Kuwait we will be holding orders until borders are open again. If you have a different address from when you placed your order we...
Shipping delays due to COVID-19
Posted on March 23 2020
We will be temporarily shutting down shipments to China, Hong Kong, Peru, Turkey, Moldova, and Kuwait. All packages to these countries have shut down and will not be accepting packages. There are significant delays across the globe: Australia, France, Ireland, Israel, Italy, Japan, New Zealand, Norway, Spain, Switzerland, Thailand, Canada, and...
Book March Madness bracket!!!
Posted on March 15 2020
Happy Selection Sunday! LitJoy is kicking off 📚Book March Madness🏀 today with our bracket release! Make sure to read this FULL POST for all the information! HOW to fill out your Bracket: Download this bracket Select a winning book for each “game” and use a text app (suggestions: WordSwag, Canva,...
Chain of Gold Shipping Update
Posted on March 09 2020
Production for the slipcases will be finished this week. LitJoy will be covering the cost of expedited shipping to get those as soon as possible. We expect to start fulfilling Chain of Gold orders between March 23-26th. Please email help@litjoycrate.com if your address has changed since your order has been...
February subscriptions Shipped
Posted on February 21 2020
All international and domestic subscriptions have shipped for the February: Once Upon a Retelling.
March Delayed Shipment
Posted on February 14 2020
Due to the widespread coronavirus and the health concerns of some of our manufacturers we will be shipping the March crate closer to mid/late April. The health and safety of our customers, employees, and manufacturers will always be our top priority which is why we respect the decision our manufacturers are...
February 2020 Shipping Update
Posted on February 14 2020
All February subscriptions will be shipping out on time this month. The first shipments will be sent out on February 20th. If your address has been changed since placing the order please email help@litjoycrate.com so they can manually update your shipping label.
Luna Blankets and Newt Advent Calendars
Posted on January 08 2020
We have all of the Advent Calendars all put together and have already started to ship them out!
The Luna Blankets just arrived from the manufacturer and will be shipping out this week.
12/16/19 Magical Crate and Newt Advent Calendar shipping update
Posted on December 16 2019
The last of the Magical Crates are shipping out today and tomorrow. Most of the shipping labels have been printed prompting an email with your tracking number. We are kitting and shipping crates out every day. Please be patient with us as we are shipping them out as soon as...
12/10/19 Magical Crate 7.1 Update
Posted on December 10 2019
15/15 items have arrived! We are doing a happy dance right now. Actually we're starting to put together Magical Crates. We will be shipping out Magical Crates this whole week. Shipping labels have started printing. Once your label has been printed we will no longer be able to change your...
Lost in Austen December subscriptions
Posted on December 08 2019
Wonderful news! We are ahead of schedule! All December LOST IN AUSTEN Crates, Items-Only, and Book-Only products are shipping December 6th, 7th, and 8th. All future subscriptions will be fulfilled and shipped out with the normal shop orders until we sell out. You should receive an email indicating that your shipping...
12/03/19 Magical Crate Update
Posted on December 04 2019
13/15 items have arrived at the warehouse. One item was released from customs today, and the other is expected to arrive shortly. Our house-elves are anxiously awaiting to get started on your Magical Crates! Please email help@litjoycrate.com if you need to change your shipping address before we start printing shipping...
7.1 Update
Posted on December 02 2019
12/15 items have arrived. The other 3 items have shipped and are clearing customs. Our tentative shipping date is December 11th. Email help@litjoycrate.com if your address has changed since placing your order, and they can help update your shipping label. Add-Ons: All add-ons will be shipped separately from the crate. They...
Magical Crate 7.1
Posted on November 26 2019
11/15 items have arrived. The other 4 items have shipped and are on the way. Our tentative shipping date is December 11th. Email help@litjoycrate.com if your address has changed since placing your order, and they can help update your shipping label. Add-Ons: All add-ons will be shipped separately from the...
Tale of Three Brothers Light Box
Posted on November 25 2019
Our Light Boxes have arrived and are so beautiful. If this was the last pre-order item from your add-ons it will be shipping out this week. All other shop orders will be fulfilled this week as well.
Magical Crate Year 7.1 Update
Posted on November 22 2019
We are getting product almost every day for the Magical Crate. We currently have 9/15 products in hand, with more arriving every day. Our house-elves are bussy receiving, quality checking, and getting them prepped to kit out. If you have changed your address since placing your order please email help@litjoycrate.com...
Newt Advent Calendar
Posted on November 22 2019
We have received all of the pins and the boxes they will be packaged in. The suitcase is on its way to us from the manufacturer. We have a team on standby to put those together and ship out as soon as possible
November Subscriptions
Posted on November 18 2019
We have started shipping out November crates! Please allow 24 hours for your tracking numbers to renew.
Newt Advent Calendar
Posted on November 06 2019
We just received all of the pins for this and they turned out amazing! We are currently waiting to receive the pin banner and suitcase. Once we have all of the parts all of our house elves will work to get those out as soon as possible.
Prophecy Ball
Posted on November 01 2019
The Prophecy Balls have arrived! We are shipping out orders for the Prophecy ball now. If you ordered the Prophecy Ball as an add-on we will start shipping those out as long as there is no other pre-order item waiting to arrive first.
October subscriptions have been shipped!
Posted on October 24 2019
All international and domestic subscriptions are out the door. All tracking numbers should be updated. Email help@litjoycrate.com if you have any questions.
September: international and domestic orders
Posted on September 24 2019
All international orders have been picked up and the rest of domestic orders will go out tomorrow. Tracking numbers should update 24 hours after they are picked up.
September Crates
Posted on September 20 2019
The first September subscriptions will be start shipping on the 23rd this month and will continue to ship out the next few days.
August subscriptions have shipped
Posted on August 24 2019
All of our August subscriptions have been shipped out!
International crates
Posted on August 19 2019
All of our international shipments of the August Crate have been picked up by DHL. Your tracking number should update in the next 24 hours.
August Crate Labels
Posted on August 19 2019
we printed our August Crate labels last night. Everyone should have gotten an email by now. We are Kitting boxes the next couple of days and shipments will be going out each day. We are so excited for you to get your August Crate. Enjoy!
Pygmy Puff Slippers
Posted on August 16 2019
The slippers have arrived! We are currently seperating all of the sizes and preparing them to ship and will be shipping them on Monday the 19th.
Pygmy Puff Slippers
Posted on August 05 2019
We have just heard back from customs and the slippers expected to be released next week and we are hoping to start shipping those out on the 13th. We apologize for the delay. We were told an item not allowed by customs was on the same shipping container us the slippers...
Magical Crates to Canada
Posted on July 31 2019
It has come to our attention that a portion of our Canada packages of Magical Crates are being held and inspected by Canada customs. They are currently showing as "en route" on the tracking number. We have been assured that they are still in transit and will be released and...
July Crates Shipping Update
Posted on July 27 2019
Started printing labels. We Will finish printing by tomorrow. Your boxes will be put together Monday and Tuesday. Tracking numbers should update by Tuesday night and Wednesday. Remember we shipped later this month because the book doesn’t release until the end of the month. Make sure to email help@litjoycrate.com if...
SHIPPING UPDATE- MAGICAL CRATES
Posted on July 26 2019
We are finishing putting together the last of the Magical Crates. USPS will not pick up the last of the crates until Monday morning. Please note some domestic orders had a shipping label printed, and your tracking number won't update until Monday evening or Tuesday.
Shipping Update - Thurs 7/25
Posted on July 25 2019
July Young Adult crates will SHIP LATE this month. ⏰ This is because July’s book is a late release title. Thank you SO much for your patience and understanding! All shipping labels will be printed Sunday and Monday (July 28th-29th)! You should receive an email notification within 24 hours of...