Shipping Updates
For questions or concerns, please review our shipping policy prior to reaching out to our friendly customer service at help@litjoycrate.com
February subscriptions Shipped
Posted on February 21 2020
All international and domestic subscriptions have shipped for the February: Once Upon a Retelling.
March Delayed Shipment
Posted on February 14 2020
Due to the widespread coronavirus and the health concerns of some of our manufacturers we will be shipping the March crate closer to mid/late April. The health and safety of our customers, employees, and manufacturers will always be our top priority which is why we respect the decision our manufacturers are...
February 2020 Shipping Update
Posted on February 14 2020
All February subscriptions will be shipping out on time this month. The first shipments will be sent out on February 20th. If your address has been changed since placing the order please email help@litjoycrate.com so they can manually update your shipping label.
Luna Blankets and Newt Advent Calendars
Posted on January 08 2020
We have all of the Advent Calendars all put together and have already started to ship them out!
The Luna Blankets just arrived from the manufacturer and will be shipping out this week.
12/16/19 Magical Crate and Newt Advent Calendar shipping update
Posted on December 16 2019
The last of the Magical Crates are shipping out today and tomorrow. Most of the shipping labels have been printed prompting an email with your tracking number. We are kitting and shipping crates out every day. Please be patient with us as we are shipping them out as soon as...
12/10/19 Magical Crate 7.1 Update
Posted on December 10 2019
15/15 items have arrived! We are doing a happy dance right now. Actually we're starting to put together Magical Crates. We will be shipping out Magical Crates this whole week. Shipping labels have started printing. Once your label has been printed we will no longer be able to change your...
Lost in Austen December subscriptions
Posted on December 08 2019
Wonderful news! We are ahead of schedule! All December LOST IN AUSTEN Crates, Items-Only, and Book-Only products are shipping December 6th, 7th, and 8th. All future subscriptions will be fulfilled and shipped out with the normal shop orders until we sell out. You should receive an email indicating that your shipping...
12/03/19 Magical Crate Update
Posted on December 04 2019
13/15 items have arrived at the warehouse. One item was released from customs today, and the other is expected to arrive shortly. Our house-elves are anxiously awaiting to get started on your Magical Crates! Please email help@litjoycrate.com if you need to change your shipping address before we start printing shipping...
7.1 Update
Posted on December 02 2019
12/15 items have arrived. The other 3 items have shipped and are clearing customs. Our tentative shipping date is December 11th. Email help@litjoycrate.com if your address has changed since placing your order, and they can help update your shipping label. Add-Ons: All add-ons will be shipped separately from the crate. They...
Magical Crate 7.1
Posted on November 26 2019
11/15 items have arrived. The other 4 items have shipped and are on the way. Our tentative shipping date is December 11th. Email help@litjoycrate.com if your address has changed since placing your order, and they can help update your shipping label. Add-Ons: All add-ons will be shipped separately from the...
Tale of Three Brothers Light Box
Posted on November 25 2019
Our Light Boxes have arrived and are so beautiful. If this was the last pre-order item from your add-ons it will be shipping out this week. All other shop orders will be fulfilled this week as well.
Magical Crate Year 7.1 Update
Posted on November 22 2019
We are getting product almost every day for the Magical Crate. We currently have 9/15 products in hand, with more arriving every day. Our house-elves are bussy receiving, quality checking, and getting them prepped to kit out. If you have changed your address since placing your order please email help@litjoycrate.com...
Newt Advent Calendar
Posted on November 22 2019
We have received all of the pins and the boxes they will be packaged in. The suitcase is on its way to us from the manufacturer. We have a team on standby to put those together and ship out as soon as possible
November Subscriptions
Posted on November 18 2019
We have started shipping out November crates! Please allow 24 hours for your tracking numbers to renew.
Newt Advent Calendar
Posted on November 06 2019
We just received all of the pins for this and they turned out amazing! We are currently waiting to receive the pin banner and suitcase. Once we have all of the parts all of our house elves will work to get those out as soon as possible.
Prophecy Ball
Posted on November 01 2019
The Prophecy Balls have arrived! We are shipping out orders for the Prophecy ball now. If you ordered the Prophecy Ball as an add-on we will start shipping those out as long as there is no other pre-order item waiting to arrive first.
October subscriptions have been shipped!
Posted on October 24 2019
All international and domestic subscriptions are out the door. All tracking numbers should be updated. Email help@litjoycrate.com if you have any questions.
September: international and domestic orders
Posted on September 24 2019
All international orders have been picked up and the rest of domestic orders will go out tomorrow. Tracking numbers should update 24 hours after they are picked up.
September Crates
Posted on September 20 2019
The first September subscriptions will be start shipping on the 23rd this month and will continue to ship out the next few days.
August subscriptions have shipped
Posted on August 24 2019
All of our August subscriptions have been shipped out!
International crates
Posted on August 19 2019
All of our international shipments of the August Crate have been picked up by DHL. Your tracking number should update in the next 24 hours.
August Crate Labels
Posted on August 19 2019
we printed our August Crate labels last night. Everyone should have gotten an email by now. We are Kitting boxes the next couple of days and shipments will be going out each day. We are so excited for you to get your August Crate. Enjoy!
Pygmy Puff Slippers
Posted on August 16 2019
The slippers have arrived! We are currently seperating all of the sizes and preparing them to ship and will be shipping them on Monday the 19th.
Pygmy Puff Slippers
Posted on August 05 2019
We have just heard back from customs and the slippers expected to be released next week and we are hoping to start shipping those out on the 13th. We apologize for the delay. We were told an item not allowed by customs was on the same shipping container us the slippers...
Magical Crates to Canada
Posted on July 31 2019
It has come to our attention that a portion of our Canada packages of Magical Crates are being held and inspected by Canada customs. They are currently showing as "en route" on the tracking number. We have been assured that they are still in transit and will be released and...
July Crates Shipping Update
Posted on July 27 2019
Started printing labels. We Will finish printing by tomorrow. Your boxes will be put together Monday and Tuesday. Tracking numbers should update by Tuesday night and Wednesday. Remember we shipped later this month because the book doesn’t release until the end of the month. Make sure to email help@litjoycrate.com if...
SHIPPING UPDATE- MAGICAL CRATES
Posted on July 26 2019
We are finishing putting together the last of the Magical Crates. USPS will not pick up the last of the crates until Monday morning. Please note some domestic orders had a shipping label printed, and your tracking number won't update until Monday evening or Tuesday.
Shipping Update - Thurs 7/25
Posted on July 25 2019
July Young Adult crates will SHIP LATE this month. ⏰ This is because July’s book is a late release title. Thank you SO much for your patience and understanding! All shipping labels will be printed Sunday and Monday (July 28th-29th)! You should receive an email notification within 24 hours of...
Shipping update - Wednesday 7/24
Posted on July 24 2019
Finished printing all labels for magical edition crates today!! Whew!
Some international magical crates went out today. The rest will be picked up tomorrow!
Also today, the warehouse is expecting one of our August Crate items to arrive! 🎉
Shipping Update - Tuesday 7/23/19
Posted on July 23 2019
SHIPPING UPDATE⚡️🚨 All international labels are being printed TODAY! All domestic labels will be printed TOMORROW! International crates will ship Tuesday and Wednesday. Domestic crates will ship Wednesday, Thursday, and Friday.Thank you SO SO SO much for being patient! We are so excited for these owls to fly around the...
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