Shipping Updates
For questions or concerns, please review our shipping policy prior to reaching out to our friendly customer service at help@litjoycrate.com
Spring Young Adult Subscription Update 7/14
Posted on July 14 2021
We finally got the books from the publisher! Our team is currently quality checking all the books and preparing to ship subscriptions. We have passed along all of the orders to our fulfillment team we will no longer be able to update shipping addresses. We recommend contacting your post office...
Secret Garden Shipping Update
Posted on June 22 2021
We have some wonderful news! Secret Garden Books and Add-ons are on the way to you! Packages are leaving our warehouse today and will continue throughout the week.
You should receive an email with your tracking information. Please allow 72 hours for your tracking information to update.
Laini Taylor Box Set and Merchandise Update
Posted on June 11 2021
Our Pre-order Teacups and Box Sets have made it to our warehouse! If you have purchased the Lull Teacup with other items they will start shipping out on the 14th. Our Box Sets are currently going through our quality check process and will start shipping out on the 14th. Emails...
Spring Young Adult Subscription Shipping Update
Posted on June 04 2021
Hi there! We've just been informed of further delays in the production of our books for this subscription shipment. U.S. publishers are having a very difficult time catching up with orders this season. What does this mean? Your order of our Spring Wishes and Curses subscription will ship later...
Big 7 Shipping Updates
Posted on April 29 2021
We are shipping Magical Crates! Our fulfillment team is sending out crates every day. We will continue sending packages out every day until Wednesday of next week (5/5). We appreciate your patience while we get through everyones orders. Please note that if you have received your shipping email LitJoy can...
Big 7 Shipping Update 4/22
Posted on April 22 2021
We have started to ship add-ons that will not be fitting inside our Magical Crate. Kitting of the Magical crate will start on the 26th. After a shipping notification email has been sent out we will no longer be able to change your shipping address.
Delayed Spring YA Crate Shipping
Posted on April 12 2021
🚨SHIPPING UPDATE🚨
Due to publisher delays this Crate will ship mid June. Crates, Items-Only, and Book-Only will ship at the same time.
Wuthering Heights Shipping
Posted on March 22 2021
We are shipping all of our Wuthering Heights books and add-ons! If you ordered any add-ons they will be shipping together. All shipping labels have been printed and will start shipping out on the 22nd (Monday).
Chain of Iron Shipping Update
Posted on March 03 2021
Our Slipcases have arrived! We have a team putting orders together and will start shipping Thursday, Friday, and Saturday. (March 4th-6th). An email will be sent out with your tracking number once your label has been printed. Please allow shipping providers 48 hours to update your tracking number.
Shipping Update: February YA Crates are shipping EARLY!
Posted on February 16 2021
Good news!We are ahead of schedule with February's Journey to Belong Crate! Shipping is taking place this week! We are so excited to get these boxes shipped early, and we expect all crates to be out the door by Friday, February 19th. For questions or concerns, our customer service team...
Burrow and Add-ons
Posted on January 26 2021
International crates have shipped out and the last of the domestic crates are shipping this week. If your add-ons didn't ship inside your crate we will be fulfilling them on the 28th and 29th of this week. The Book Shelf Alley add-on will be shipping later. We will continue to...
The Burrow Crate and add-ons
Posted on January 20 2021
We are getting everything ready to ship out The Burrow crate and add-ons. We will send the first shipment of crates on January 22nd and will continue to ship through the 26th. Depending on the size and quantity of add-ons, we will either ship them with The Burrow crate or separately. ...
International Shipping Countries
Posted on January 04 2021
Here is a current list of countries LitJoy ships to. If you don't see your country on this list but wish to purchase from us you can request your country be added by emailing help@litjoycrate.com. LitJoy may stop shipping to a country due to shipping problems, if the country has...
Tax Updates for 2021
Posted on December 22 2020
U.K. Customers Beginning 01 January 2021, a new law requires LitJoy Crate, and all online retailers who ship to the U.K., to charge VAT tax on those shipments at the point of sale. This means that when you purchase from LitJoy, you will see a line item added to your...
Holiday and COVID-19 Shipping update
Posted on December 16 2020
Shipping UpdateHappy Holidays! We wanted to give you a quick shipping update as we draw closer to the year’s end. We are still waiting for our Roomy Robe add-ons to arrive and will ship them as soon as possible. We have received our order of Magical Pub Glasses and plan...
December YA Shipping Update
Posted on December 12 2020
We have started to ship December subscriptions! We will continue to ship through the 15th. Once the shipping label has been printed and your order is in pre-shipment LitJoy can not change your shipping address. Please allow longer ship time with orders right now as our shipping providers are experiencing...
Why are there shipping delays?
Posted on December 12 2020
The situation is constantly changing as countries modify their lockdowns to try to reduce COVID 19 impacts. We have detailed below some of the major markets where deliveries are currently impacted. Export air transport remains challenging, particularly in regions where airlines have reduced passenger flights – Australia, some Island nations. This sometimes can...
Holiday Shipping Update
Posted on December 07 2020
Shipping Update! With increases in holiday packages and delays due to COVID-19 our shipping providers are experiencing major delays both with international and domestic packages. We appreciate your patience with your orders. LitJoy is fulfilling orders as soon as possible with our warehouse working overtime. Please note that because of...
Magical Alley Add-Ons
Posted on November 29 2020
We are still shipping Magical Alley add-ons. Currently the Pub Glass and Roomy Robe size are being held by customs and will hopefully be released very soon. Orders that include these items are being held and will ship out all together.
Magical Alley Shipping
Posted on November 19 2020
We have started to ship our Magical Alley crate! The first shipment will go out Thursday the 19th and will continue through next week. Our warehouse/ fulfillment team will be taking a break during the Thanksgiving Holiday so no shop orders or crate will be fulfilled during that time. Magical...
November 2020 Shipping
Posted on November 18 2020
All international and domestic November subscriptions have all been shipped out. With the holidays and COVID-19 expect slightly longer delays in shipping but email help@litjoycrate.com if you don't see an update in your tracking number for more than 10 days.
Anne of Green Gables
Posted on November 04 2020
We have started shipping all of Anne of Green Gables books and add-ons and will finish by November 6th.
September 2020
Posted on September 22 2020
We are currently in a holding pattern when it comes to shipping your September crate. Our teacups for this crate have been sitting in US customers for almost 2 weeks now. We've been told they will be released any day now, but still haven't seen any movement in their tracking...
08/28 August YA Shipping Update
Posted on August 28 2020
We are waiting on one final item to arrive to ship out all of August subscriptions. Due to COVID-19 customs has a backlog of packages to process and only so many packages they are allowed to process a day. As you can imagine the frustration around this but are trying...
August 2020 Shipping Update
Posted on August 25 2020
Hello, LitJoy subscribers! It's our favorite time of the month . . . shipping time!!! We are super excited about our August products and wanted to give you an update!. First, as you know, shipping has been so crazy this year. Each month we watch out tracking numbers daily (if...
7.2 Magical Crate Update
Posted on August 03 2020
Shipping labels have been printed and we can no longer change the address to your Magical Crate. Please contact your post office to have packages forwarded. We will start fulfilling Magical Crate orders on Wednesday.
Paused Shop Orders: Won't Shipping Until August 10th
Posted on August 03 2020
As our warehouse team is quality checking and fulfilling our Magical Crate 7.2, all shop products will not be shipping until August 10th.
7.2 Magical Crate Shipping Update
Posted on July 28 2020
We have everything from this crate but ONE!! We have been waiting for over a week for customs to release one final item in this crate. We have just heard from the customs agent that they will be releasing it this week. We are estimating that it will arrive this...
July 2020 Shipping
Posted on July 21 2020
Kitting and fulfillment have started for the July subscriptions. July subscriptions will be shipped out in batches every day this week. Please allow tracking numbers a little longer to update since COVID-19 has delayed how fast shipping providers update the tracking numbers.
7.2 Crate and Add-on Update
Posted on July 08 2020
We have received the Hogwarts is Home Lightboxes and have shipped out all international add-ons. We will be shipping domestic orders with lightboxes this week. We are still waiting on the Black Family Tapestry Mugs. They are in the U.S. and waiting to clear customs. Most of the items for...
June: Mythical God Shipping Update
Posted on June 30 2020
International packages shipped on June 25th and domestic orders shipped on June 29th and 30th. Please give tracking numbers 24 hours to update.
June: Mythical Gods Shipping Update
Posted on June 22 2020
Shipping around the globe is absolutely bizarre right now. For the past 5 months, products rarely arrive at our warehouse when their tracking number indicates they will. Every day it's a bit of a surprise when a product shows up! We just have to thank you for your patience during...
7.2 Magical Crate Progress.
Posted on June 19 2020
Our 7.2 Magical Crate is a pre-order crate and is currently on track to ship at the end of July. We are getting items from this crate delivered and we are so excited to for everyone to receive their crate! Please, if you have changed your address since placing your...
March subscriptions Currently Shipping
Posted on April 23 2020
All March book only's have shipped. All international and domestic orders have been fulfilled and will be picked up today (23rd). April Crate will be fulfilled between April 25-30th. Please email help@litjoycrate.com if your address is different from the time you placed your order.
March subscription Shipping
Posted on April 20 2020
We are waiting for 1 final item in this crate. We are expected to receive it on Wednesday the 22nd and then we will be shipping the first March subscriptions on Thursday the 23rd. Please email help@litjoycrate.com if you need a change of address for your March subscription.
Reminder March Crate Has Delayed Ship Date
Posted on March 31 2020
Due to the widespread coronavirus and the health concerns of some of our manufacturers, we will be shipping the March crate closer to mid/late April. The health and safety of our customers, employees, and manufacturers will always be our top priority which is why we respect the decision our manufacturers are...
April Crate Shipping dates
Posted on March 29 2020
We will be shipping the April crate between the 25th-30th.
Chain of Gold is Shipping
Posted on March 23 2020
We have started printing labels for Chain of Gold and have scheduled the first pick up for March 24th. If you live in Peru, Turkey, or Kuwait we will be holding orders until borders are open again. If you have a different address from when you placed your order we...
Shipping delays due to COVID-19
Posted on March 23 2020
We will be temporarily shutting down shipments to China, Hong Kong, Peru, Turkey, Moldova, and Kuwait. All packages to these countries have shut down and will not be accepting packages. There are significant delays across the globe: Australia, France, Ireland, Israel, Italy, Japan, New Zealand, Norway, Spain, Switzerland, Thailand, Canada, and...
Book March Madness bracket!!!
Posted on March 15 2020
Happy Selection Sunday! LitJoy is kicking off 📚Book March Madness🏀 today with our bracket release! Make sure to read this FULL POST for all the information! HOW to fill out your Bracket: Download this bracket Select a winning book for each “game” and use a text app (suggestions: WordSwag, Canva,...
Chain of Gold Shipping Update
Posted on March 09 2020
Production for the slipcases will be finished this week. LitJoy will be covering the cost of expedited shipping to get those as soon as possible. We expect to start fulfilling Chain of Gold orders between March 23-26th. Please email help@litjoycrate.com if your address has changed since your order has been...
February subscriptions Shipped
Posted on February 21 2020
All international and domestic subscriptions have shipped for the February: Once Upon a Retelling.
March Delayed Shipment
Posted on February 14 2020
Due to the widespread coronavirus and the health concerns of some of our manufacturers we will be shipping the March crate closer to mid/late April. The health and safety of our customers, employees, and manufacturers will always be our top priority which is why we respect the decision our manufacturers are...
February 2020 Shipping Update
Posted on February 14 2020
All February subscriptions will be shipping out on time this month. The first shipments will be sent out on February 20th. If your address has been changed since placing the order please email help@litjoycrate.com so they can manually update your shipping label.
Luna Blankets and Newt Advent Calendars
Posted on January 08 2020
We have all of the Advent Calendars all put together and have already started to ship them out!
The Luna Blankets just arrived from the manufacturer and will be shipping out this week.
12/16/19 Magical Crate and Newt Advent Calendar shipping update
Posted on December 16 2019
The last of the Magical Crates are shipping out today and tomorrow. Most of the shipping labels have been printed prompting an email with your tracking number. We are kitting and shipping crates out every day. Please be patient with us as we are shipping them out as soon as...
12/10/19 Magical Crate 7.1 Update
Posted on December 10 2019
15/15 items have arrived! We are doing a happy dance right now. Actually we're starting to put together Magical Crates. We will be shipping out Magical Crates this whole week. Shipping labels have started printing. Once your label has been printed we will no longer be able to change your...
Lost in Austen December subscriptions
Posted on December 08 2019
Wonderful news! We are ahead of schedule! All December LOST IN AUSTEN Crates, Items-Only, and Book-Only products are shipping December 6th, 7th, and 8th. All future subscriptions will be fulfilled and shipped out with the normal shop orders until we sell out. You should receive an email indicating that your shipping...
12/03/19 Magical Crate Update
Posted on December 04 2019
13/15 items have arrived at the warehouse. One item was released from customs today, and the other is expected to arrive shortly. Our house-elves are anxiously awaiting to get started on your Magical Crates! Please email help@litjoycrate.com if you need to change your shipping address before we start printing shipping...