When you subscribe to LitJoy you will be charged immediately for the subscription model you have chosen. Once your subscription cycle has ended, you will be automatically re-billed for the same cycle model until you decide to switch to a different plan or cancel your subscription.

For example: a To Bee Read annual subscriptions purchased on February 15th will renew again on February 1st the following year.

To Bee Read Renewal Schedule:

• February 1st

• May 1st

• August 1st

• November 1st

*Renewals always take place on the first of the month and can not be moved to a later date.

Our subscriptions are not available as a past box. Some items will be available in our shop at a later date or as an add-on to a future box.

Book Choice Level

• All subscribers get to choose from 1 of the 2 book titles.

Choice Level 1

• Standard subscribers get to choose one option from this level

Choice Level 2

• Standard subscribers get to choose one option from this level

Choice Level 3

• Standard subscribers get to choose one option from this level

Secret Items Level

• Includes 2 secret items automatically. No customization is needed.

• Standard and Deluxe get both items in this level.

Deluxe- get ALL items from Choice Levels 1-3. Only the book choice needs to be customized.

Yes. All renewing subscribers that received the previous book box get early access to customization week.

Click here for the schedule

Shipping rates are determined by carriers and are subject to change with carrier policies and price fluctuations.

International orders: Customs, duties, and import taxes are collected for any orders shipping to Great Britain based on current regulations. All other international countries, LitJoy does not collect taxes. Your order may be subject to additional fees upon delivery, determined by your country. International shipping reflect current international shipping rates.

To Bee Read

Domestic shipments have a set shipping price based on if you get a book, standard, or deluxe box.

International subscriptions will have varied shipping price depending on current carrier rates.

With the Deluxe box you have the opportunity to customize your book choice and you will automatically receive every item from each tier, so no selections need to be made for tier 1-3.

Deluxe boxes do not have the option to opt for points instead of items in the tiers.

To Bee Read Subscriptions

We offer Young Adult and Adult special edition signed books from a variety of different genres, including, fantasy, romance, fairytale, contemporary, science fiction, dystopian, mystery, thriller, and more! 🐝 Each quarter you can customize your box and choose which book is best suited for you or for someone you are gifting to.

Items in the Standard and Deluxe box represent general bookish or well-known Young Adult and Adult novels.

Don't worry! We will choose some fun items for you!

You are able to apply a discount to your subscription before renewals.

Once you have redeemed our code, you can apply it by:

1. Click TBR Subscriptions on the left menu

2. Click Edit

3. Scroll to the bottom to see info about your Next Charge, and Apply Your Discount Code.

No. Selecting products can only occur with the choice levels presented during customization week.

During customization week, existing subscribers can change their choices as much as you like (so long as there is inventory).

After customization week closes, you must email help@litjoycrate.com for customization assistance.

The customizations you selected will still apply when you have successfully resolved the charge error within 7 days after renewals. After 7 days subscriptions are canceled and a new subscription must be purchased if you still wish to subscribe to a box.

You can skip your upcoming subscription up until your renewal has processed. An annual subscription can not be skipped for the boxes that have been pre-paid.

If your subscription type has not sold out, you may request to un-skip by emailing help@litjoycrate.com at least 24 hours before the renewal charge.

If you un-skip after the customization period has ended, we will surprise you with our picks from each Choice Level.

Yes, you can see your selections by going to your customer portal page under TBR Subscriptions.

Quarterly:

• Book Only $22.99

• Standard $46.99

• Deluxe $66.99

Prepaid Annual:

• Book Only $86.96 (save $5)

• Standard $182.96 (save $5)

• Deluxe $262.96 (save $5)

New Subscriber- I checked out but I didn’t get to customize anything in my box

• You can come back during customization week and select your book and or items. 

• If you checkout after customization, you will be able to customize at that time.

• If you don’t click “confirm” after you select your customizations it does not save to your account and any previous saved customizations or the default selections will apply.

If your order has already been placed, but NOT shipped:

If your order has not shipped and we have not created a label for your order, we can manually change your shipping address for you.

If you have moved to a different country or a different domestic shipping zone there could be an increase in shipping cost that will need to be paid to ship to the new address.

You may request an address update to any open orders by filling out this form.

If your order has shipped:

Once your order has left our facility, or the shipping label has been printed, we cannot change the address of the order.

In the event that your order is returned to us, we can forward it to your new address and a re-shipping fee will be applied.

If you have a subscription, and need to change your address for future orders:

Log in to your account at LitJoyCrate.com and click "Shipping Address". Next, click "Edit Address". You can then update your address so any future renewals will be for the updated address.

Note: Changing your address on the website will NOT update the shipping address on any past orders including subscriptions that have already renewed.

Once your label has been printed, you will receive an Order Confirmation email with your tracking number. Make sure to check your spam folder for this email.

For more help, please email help@litjoycrate.com

Shipping rates are determined by carriers and are subject to change with carrier policies and price fluctuations.

International orders: Customs, duties, and import taxes are collected based on current regulations of your country. Your order may be subject to additional fees upon delivery, determined by your country. International shipping reflects current international shipping rates.

To Bee Read

Domestic shipments will have a set shipping price based on if you get a book, standard, or deluxe box.

International subscriptions will have varied shipping price depending on current international shipping rates.

Yes! If we aren’t shipping to your country, use this form to request shipping to your country.

For the full list of countries that LitJoy ships to, click this link.

LitJoy cannot guarantee delivery time for orders.

US orders are shipped via USPS or UPS. Most U.S. orders will arrive within 5-10 business days, however, this is not a guaranteed shipping time frame.

International orders are shipped via DHL International. Please note that shipping in some countries takes longer than others and there is no guaranteed arrival date with international orders.

LitJoy Crate is not responsible for shipping delays due to weather, global pandemics, couriers, or theft. Note, our customer service cares about your order and would be happy to address your concerns at help@litjoycrate.com.

All subscription boxes ship within 4-6 weeks after renewals. Any delays in shipping will be emailed to customers.

To Bee Read Subscription

• Shipping Dates: February - March

• Shipping Dates: May - June

• Shipping Dates: August - September

• Shipping Dates: November - December

Shop orders

Shop orders ship out between 5-7 business days. During sales events and holidays this may fluctuate. All pre-order items shipping status are updated weekly on our Shipping Blog

At LitJoy, our seasons are defined as follows:

• Summer: July, August, September

• Fall: October, November, December

• Winter: January, February, March

• Spring: April, May, June

Our free loyalty program allows customers to get points for every dollar they spend and use it towards big discounts in the future by redeeming them for coupon codes!  See all the ways you can earn points Here.

All reward points earned and coupon codes can be found by logging into your account page (person icon).  You can redeem coupon codes there or when you view your shopping cart. Note, once reward points have been exchanged for a coupon code they can no longer be tallied with your other reward points. Your unused coupon codes will never expire and can be used toward any future purchase.

No, only one coupon code can be applied per order.

You can redeem your points for a coupon code on your account page or when you view your shopping cart. Note: at least one item must be present in your cart to redeem a coupon code. You must have enough reward points to qualify for the corresponding coupon code amount. A pop-up window will appear with your new coupon code. The coupon still must be applied at checkout when you fill out your shipping information.

Coupons cannot be applied to any order that has already been processed. The coupon is saved on your account page where you can find it anytime and apply it to a future order.

Not every LitJoy item qualifies to receive reviews. If you purchase an item that does not qualify for reviews, you will not be sent a review email.

LitJoy does not resend review emails.

If it is a product that you have purchased in the past, including monthly subscriptions, a review email will not be prompted.

We cannot merge two accounts

If you accidentally created and checked out with a second account, please contact help@litjoycrate.com with both emails from both accounts and indicate which account was an accident.

We can only transfer reward points received from purchases. Any points from Level achievement or rewards are non transferable. Total spent and Level achievement can not be merged or transferred.

Once reward points have been exchanged for a coupon code they can not be put back into points, even if you have not completed the checkout process. Your unused coupon codes will not expire and can be used toward any future purchase. Coupon codes are saved in your LitJoy account page.

Reward points are added to your account within 24 hours after your purchase.

Coupon codes never apply towards shipping cost or taxes.

Some promotional coupon codes are only eligible for certain products.

Lunacorn Members have access to the Members-Only Store and LitJoy Lunacorns Facebook Group only while their membership is active. You may skip or cancel your Lunacorn membership anytime before your next renewal, or reactivate at any time. If you skip an upcoming renewal you will not have the perks of the membership.

Search "LitJoy Lunacorns" on Facebook and request to join. If you have an active Lunacorn membership an admin will accept your request in about 48 hours. It is required that you please include your membership email address when prompted during your request to join.

Link to Facebook page

You can skip an upcoming renewal of your Lunacorn Membership. If you do skip an upcoming renewal you will not have access to the perks of the Lunacorn membership until your next paid renewal.

While logged in to your account, select "Subscriptions and Memberships" then select "Edit" and then "Skip". We will skip your next renewal and you will not be charged.

Lunacorn Memberships are non-refundable.

Use our Customer Support form for the fastest response!

First, please refer to our damage guidelines to determine if your product qualifies as damaged. If your product qualifies, please complete the customer service form. This form must be complete within 14 days of receiving the product. We will require photos of the damaged product beside your shipping label.

LitJoy does not replace any packaging that an item comes in, regardless of how beautiful the packaging.

Please see our refund policy: HERE

LitJoy is unable to accept returns on delivered items.

Lunacorn Memberships are non-refundable.

We are so sorry about that! Please fill out our customer service form and include a picture of what you received and your packing slip.

You must fill out this form within 14 days of the order arriving.

Care Instructions: machine wash cold, delicate cycle; do not bleach; tumble dry low.

Fabric Content: 60% Cotton, 40% Polyester

Fabric Content: 60% Cotton, 40% Polyester

Sizing Measurements:

• X-Small: Bust: 32", Length: 25", Sleeve: 11"

• Small: Bust: 34 1/2", Length: 25 1/2", Sleeve: 11"

• Medium: Bust: 36 1/2", Length: 26 1/2", Sleeve: 12"

• Large: Bust: 40", Length: 27", Sleeve: 14"

• X-Large: Bust: 44", Length: 28 1/2", Sleeve: 13"

• 2X-Large: Bust: 48", Length: 29 1/2", Sleeve: 14"

• 3X-Large: Bust: 52", Length: 30 1/2", Sleeve: 15 1/2"

Fit:

• X-Small: 0-2

• Small: 2-4

• Medium: 6-8

• Large: 10-12

• X-Large: 14-16

• 2X-Large: 18-20

• 3X-Large: 22-24

Lunacorn Memberships: 

You must cancel before renewals go through or you will have continued access to the Lunacorn store for that month. Lunacorn memberships are non refundable. 

Quarterly To Bee Read Subscriptions: 

You must cancel before renewals go through. Otherwise, you will be billed and will receive that quarters box. 

Annual To Bee Read Subscriptions: 

Annual Membership cancellation requests will go into effect at the end of the annual term. Annual Memberships pre-pay for 4 boxes and are non-refundable.

Canceling your subscription does not provide you a refund for any paid boxes. Your cancellation will go into effect for the following billing cycle.

Please email help@litjoycrate.com 24 hours before your renewal if you need assistance canceling your subscription or membership.

LitJoy accepts: Visa, MasterCard, American Express, PayPal, and pre-paid Visa Gift Cards.

Note: All pre-order products are billed at the time of checkout.

First, log into your LitJoy Account. Navigate to "Payment Method" on the left hand side. Select "Update Card". After filling out all the fields save by clicking "Update Card" again. If you are trying to update your payment method from a credit card to PayPal you must cancel your subscription and repurchase using PayPal as the payment method.

*Please note that your account is created from your billing email. Entering a new/different email than your previous billing email will automatically create a separate account.

This is an error with your payment account, not LitJoy's system. We recommend:

Make sure you have enough funds in your account. If necessary, update your payment information on your LitJoy account to a different payment method.

All pre-order products are charged at checkout at the time of purchase.